The second-hand marketplace Members Express Displeasure Regarding Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
